If you are not completely satisfied with your purchase please contact us. If we cannot offer you a solution that makes you happy we will be happy to refund your order. All returns and refunds for digital products must be done within 14 days of purchase. Refunds and returns for physically shipped products must be done within 14 days of receiving the shipment. Please contact us for return shipping information and an authorization request. If you are having a problem downloading, opening or using a file please don’t hesitate to contact us! We are always here to help you through whatever issues you may be having.